FOUNDER//BISONG SIMON EGOH
The Power of Empathy in Leadership .
⇨ A simple question can make all the difference.
It started with a regular performance review. Metrics, goals, and progress were discussed. But something was off.
Just days before, I had faced a personal crisis - my mother had suffered a massive heart attack. But I didn't share it with anyone, not even my team or manager.
I thought I had to keep going, that no one needed to know. But my manager saw through my facade. He paused and asked, "You don't seem like yourself.
Are you okay?" That question broke through everything I'd been holding in. It was a quiet, human moment.
I didn't cry, but I wanted to. Because at that moment, someone saw me, not just the job or numbers, but me.
The Outcome: I didn't fall apart; I got stronger. Because I wasn't alone anymore. Someone made it okay not to be okay.
A Message to Leaders: Don't skip the question, "Are you okay?" Empathy doesn't mean lowering expectations; it means creating trust that builds high-performing teams. When people know you're with them, they'll give everything they've got.
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